GigCXTalent
We're industry professionals who work alongside you and your team to find the best pre-vetted and experienced talent and labor solutions located around the world in just about every time zone speaking over 24 languages and Working from Anywhere for however long you need them.
Simply stated, we're a one-stop resource for your Fractional Workforce and Call/Contact Center Customer Experience Talent requirements 24x7x365. We solve challenges such as intra-day/week/month call fluctuations, Hard-to-Staff shifts, Nights and weekends, and Seasonal engagement spikes via email, chat, SMS, voice, and social
We assess your program needs, wants, and goals to determine the best possible fit among our talent network of over 200,000 pre-vetted Brand Ambassadors
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This Global Fractional Talent allows you access pre-vetted, skilled professionals in almost any industry including TeleHealth, FinTech, Telecom, Retail, Healthcare, Automotive, Travel & Leisure, Insurance, Collections, etc, eager to work with you on an as-needed basis.
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We get you highly competitive rates without compromising talent, technology, and delivery which means high performance, productivity, and profitability with people who are an augment to your existing team - saving you 35%-55% and more in OpEx / CapEx
GigCXTalent gives you access to a Global On-Demand workforce available 24x7x365 strategically located throughout the Globe with concentrations in the United States, Canada, UK, Central America, Asia, and just about anywhere else on the globe
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No more dog and pony site tours
Avoid the tedious RFP/I process
Save time and budget dollars
No Geo-Political Risks
No Limited Recruiting Pools
No Infrastructure Expenses
No Commercial Property Expenses
No Taxes, Licenses, or Insurance
No need for Disaster Recovery
No exposure to payroll, taxes & benefits
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GigCXTalent is your advocate for growing your flexible workforce as we are experts in both Fractional Workforce and Traditional BPO
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Do you have out-of-control Attrition and Churn expenses? This is Solved with a GigCX laborforce
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Redundancy and Overflow needs such as hard-to-staff shifts, nights and weekends, seasonality, quick ramp up, and ramp downs?
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Need languages? New product launches?
A-B Testing?
We do that
We're industry professionals and have worked on numerous programs in just about every industry vertical.
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Unencumbered by geographic limitations, companies can delve into the GigCX Talent Network to connect with brand advocates, domain experts, and exceptional talent who are eager to work hard-to-staff shifts, seasonal schedules, or during peak demand times.
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Our Partners act as a one-stop technology solution that provides talent resources, testing, background checks, payroll and onboarding, and overall operational visibility that allows companies to confidently and cost-effectively augment their CX workforce, meet variable market demands, improve margins, and create operational resilience, whether complementing in-house or fully remote-enabled workforces.
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The best part is that we can deliver World-Class labor at 35%-55% savings as a contribution margin from what you're doing today. Our Global influence is second to none and you benefit from our 50+ years of best-of-breed industry relationships